Guiding Principles


Our Mission & Philosophy

At PatientPoint®, our mission is to help consumers and healthcare professionals make more informed decisions by providing trusted, relevant, and easy-to-understand health information when and where they need it.

What We Believe

Health information is the core focus at PatientPoint. The ability to impact lives and health outcomes in America is a responsibility we take very seriously. Our organization never loses sight of our primary goal: to support each practice in providing superior patient care.

That commitment to quality begins with the editorial integrity of our patient-education content; but we take great pride in applying that same quality standard to every aspect of our business – from program development to customer service.

Respect for Your Practice

At PatientPoint, we view the patient-education effort as a partnership between our organization and yours.

  • We value and appreciate the trust you have placed in our programs.
  • It’s our responsibility to continually earn the privilege of being in your office.
  • A key component of the PatientPoint approach to our customers is a healthy respect for each practice's expertise and authority.
  • 95% of our practices agree our customer service meets or exceeds their expectations!