Customer Service


Leave It In Our Hands

Our dedicated Practice Relations Team will take care of everything. Whether you pick up the phone or send an email, you’ll be able connect with a real person when you need assistance:

  • Customer care from our headquarters in Cincinnati, Ohio
  • 10 professionals dedicated solely to providing top-notch service and satisfaction
  • Each manager serves a specific geographic location to establish an understanding and relationship with your practice
  • Relaying your insights and ideas to our leadership at PatientPoint
  • 95% of practices agree our customer service meets or exceeds expectations